Case studies · Fashion e-commerce

Shades — a fashion label's storefront

A Lahore fashion label that sold offline, put online in a month — 22 collections across pret, bridal, Eid and kids, with pre-orders, combined size listings and WhatsApp support wired into the buying flow.

Shades — a fashion label's storefront — cover
22Collections live
6Categories, one catalog
1 tapTo a human on WhatsApp
1Storefront, phone first
Client
Shades by Abeeha Usman
Sector
Fashion e-commerce
Services
Web development
Duration
1 month

The problem

Where it started.

Shades was already a real business before it was a website. The label sold in person — the collections existed, the customers existed, and none of it was reachable by anyone who could not walk in. The job was not to launch a brand. It was to put a working shop online without losing what already made it work.

A fashion label does not have one catalog, it has a calendar. Pret runs all year, Eid arrives twice and doubles the traffic, wedding season needs its own aisle, and kids sits alongside all of it. Put that on a template and the customer meets a wall of product with no idea which season she is standing in.

The store also had to sell the way its customers actually buy: pieces that come in several sizes and colors listed as one product rather than five, stock that can be taken as a pre-order rather than a lost sale, and a question answerable on WhatsApp in the middle of the buying decision instead of a contact form nobody fills in.

The work

What we built.

A catalog built as a calendar

22 collections grouped into six routes — Endless Summers, Women Basics, Eid, Wedding Luxe, Kids and Separates — so a shopper lands in the right season rather than the whole archive.

Combined listings

One product page holding every size and colorway, so a piece is one decision instead of five near-identical results in a grid.

Pre-orders

Sold-out pieces take an order instead of showing a dead button — the sale survives the stock.

WhatsApp at the point of doubt

Chat sits on every page, because the question that stops a sale is usually about fit or delivery and is asked in the same minute it is thought.

Upsell and cross-sell

Dupattas and bottoms offered against the piece being bought, where the combination is the actual outfit.

Local checkout

Priced and settled in PKR, with shipping, exchange and return policies written into the flow rather than buried in a footer.

Process

How we ran it.

  1. 01

    Map the calendar

    Season, occasion and category agreed before a single collection was built.

  2. 02

    Structure first

    Collections, tags and the size model set up so the catalog stays navigable at 22 and at 50.

  3. 03

    Sell the way they sell

    Pre-orders, combined listings and WhatsApp chosen against how the label already took orders.

  4. 04

    Hand over the keys

    The team adds a collection, a drop or a price change without calling us.

Outcome

What changed.

200%Growth in sales after going online
5K+Visitors a month
35%Customers who order again

We were selling the same clothes to whoever walked in. A month after the store went live we were selling twice as much, to people who had never been to the shop — and a third of them come back. The site did not change the clothes. It changed how many people could reach them.

Usman, Owner, Shades by Abeeha Usman

Stack

Built with.

  • Shopify
  • Liquid
  • Cloudflare
  • Pre-orders
  • WhatsApp chat
  • TikTok Pixel

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