Process audit
We follow the work end to end and cost out where the time actually goes.
Service 04
AI automation
We map the process, find the hours that leak, and automate them into the tools you already run. Real integrations with logging and limits — not a chatbot bolted onto the side of the business.
Sub-services
What's included.
Every line below is something we do in-house. Take the whole service or one piece of it.
Workflow automation
n8n, Make or custom pipelines, wired into the systems you already pay for.
AI agents & assistants
Scoped agents that do one defined job, with limits and an audit trail.
Support & chat automation
Deflect the repeat questions and escalate the rest with full context attached.
Document & data extraction
Invoices, forms, PDFs and email turned into structured records.
Lead capture & routing
Every enquiry enriched, scored, logged and answered — usually before anyone opens a tab.
CRM & inbox integration
HubSpot, Sheets, Slack, Gmail and billing, connected so the data only gets typed once.
Reporting automation
The weekly numbers assembled and sent without a human opening a spreadsheet.
Guardrails & approvals
Rate limits, logging, fallbacks and a human in the loop wherever it matters.
Process
How we run it.
- 01
Audit
Two or three sessions to map the process and pick the highest-leverage target.
- 02
Pilot
One workflow built and run in parallel with the manual process, so you can compare.
- 03
Roll out
Connect the rest, add monitoring, and train whoever owns it day to day.
- 04
Hand over
Documentation, credentials and the ability to change it without calling us.
Stack
What we build with.
Chosen per project — this is what we reach for most.
- n8n
- Make
- OpenAI API
- Claude API
- Python
- Node
- Postgres
- HubSpot
- Slack
- Zapier
- Airtable
FAQ
Questions we get asked.
Where do most businesses start?
Lead handling and reporting. They're painful, measurable, and low risk if the automation is wrong on day one.
Does our data get used to train models?
Not by us, and we configure providers accordingly. Anything sensitive can be kept on paths that never leave your infrastructure — we'll design for that if you need it.
What if the AI gets something wrong?
Anything with consequences gets a human approval step and a full log. We design for the failure case before the happy path.
Do we need AI at all?
Often not. Plenty of the hours we recover come from plain integration work. We'll say so when that's the answer.
Also on this junction
The other lines.
Tell us the riskiest
thing about your idea.
Thirty minutes. We'll tell you what we'd build first, what we'd cut, and roughly what it costs. No deck.
Book the call→Or email hello@devjunction.co